Privacy Policy
Last updated November 12, 2026
Launch AI is an AI operations assistant for real estate and mortgage professionals, run by Launch Webinars ("we", "us"). This policy explains what we collect, why, and the choices you have.
What we collect
- Account details: your name, email address and password (stored hashed by our authentication provider), or your Google sign-in identity.
- Business profile: the details you enter about your business, such as market, niche, goals and preferred tone.
- Conversations: the requests you send to the assistant and its replies, saved so you can pick up where you left off.
- Connected Google data: if you choose to connect Google, the data described in the next section.
- Basic technical data: your time zone and standard server logs needed to run and secure the service.
Google user data
Connecting Google is optional, and you can disconnect at any time from the Systems page. When connected:
- Google Calendar (calendar.events): we read your events to show your schedule and help you prepare, and we create events only when you ask the assistant to. Guests are not emailed by Launch AI.
- Gmail (when you connect it): we read messages to summarize and triage your inbox, and we create drafts when you ask. We do not send email on your behalf unless you explicitly approve each message.
- Your email address (openid, email): to show which Google account is connected.
We store the access and refresh tokens Google gives us so the connection keeps working. Calendar events and email content are fetched when needed to answer your request; they are not used for advertising, sold, or used to build profiles for anyone other than you. Disconnecting revokes our access with Google and deletes the stored tokens.
Launch AI's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data to develop, improve or train generalized AI or machine learning models.
How we use your data
- To run the assistant and the features you use.
- To personalize replies with your business profile.
- To keep the service secure, fix problems and provide support.
- To bill you, once paid plans are active.
We do not sell your personal data, and we do not use it for advertising.
Who processes it for us
We use a small number of service providers, each only to run the service:
- Anthropic — the Claude AI model that writes the assistant's replies. Under Anthropic's commercial terms, API inputs and outputs are not used to train its models.
- Supabase — database and sign-in.
- Vercel — website hosting.
- Google — sign-in and the Google services you connect.
- Stripe — payments, once paid plans are active. We never see or store your full card number.
Security
Data is encrypted in transit, and each account's records are isolated with row-level security so one customer cannot read another's data. No system is perfectly secure, so please use a strong, unique password.
Keeping and deleting data
We keep your data while your account is open. You can clear a page's chat history with "New chat", disconnect Google at any time, and ask us to delete your account and its data by emailing support@launchwebinars.io. We complete deletion requests within 30 days.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your data, or to object to how it is used. Email us and we will help.
Children
Launch AI is a business tool and is not intended for anyone under 18.
Changes
If we change this policy in a meaningful way, we will update the date above and let account holders know by email.
Contact
Launch Webinars · support@launchwebinars.io